At IDF Innovation Hub, we are committed to offering our guests enriching experiences in a serene, nature-friendly environment. Whether guests are staying with us for a retreat, training, or event, their trust on us is highly valued. As part of this commitment, we prioritize the protection of guests’ personal and sensitive information and respect your right to privacy.
Scope of this Policy
This Privacy Policy outlines how we collect, use, store, and safeguard personal data when guests:
Stay at our eco-resort or attend events/trainings;
Visit our website or interact with us on social media;
Make bookings online, by phone, or through third-party platforms;
Submit personal information via forms, emails, or registration documents.

1. Collection of Personal Information
We may collect the following types of personal data:
Identity Details: Full name, date of birth, nationality, gender, and government-issued ID.
Contact Information: Phone number, email address, and mailing address.
Booking & Stay Information: Check-in/check-out dates, room preferences, payment details.
Event Participation Data: Training/events, sessions attended, meal preferences, or special requirements.
Online Interactions: IP address, device information, and usage behavior on our website.

2. Use of Information
We use Guests’ personal information to:
Confirm and manage guests’ reservations or event participation;
Provide personalized hospitality and training services;
Respond to inquiries, feedback, or requests;
Maintain internal record keeping and improve service quality;
Comply with legal, regulatory, or tax obligations.
3. Data Privacy and Security Measures
We take appropriate technical and organizational measures to ensure the confidentiality, integrity, and availability of guests’ personal data:
All personal data is stored in secured systems with restricted access.
Online data transmission is encrypted where applicable.
Staff handling personal data receive regular data privacy training.
We do not share, sell, or lease guests’ personal information to third parties for marketing purposes.
4. Data Retention
We retain your data only for as long as necessary for the purposes mentioned above, or as required under applicable laws. After this period, data is securely deleted or anonymized.
5. Third-Party Services
In certain cases, we may engage trusted third-party service providers (e.g., payment processors, booking platforms) to support our operations. These providers are contractually bound to protect guests’ data in accordance with this policy and applicable data protection laws.
6. Your Rights
You have the right to:
Access the personal data we hold on you;
Request correction or deletion of guests’ data;
Withdraw consent (where processing is based on consent);>br?
Lodge a complaint with a relevant authority if guests’ believe your data is being mishandled.
7. Cookies and Website Tracking
Our website may use cookies to enhance user experience and analyze site traffic. You can adjust your browser settings to refuse cookies, though this may impact some site functionalities.
8. Changes to the Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updated versions will be posted on our official website.